Who we are
Our website address is: http://alruwaisscrap.com.
The information we collect
We collect information, including personal information, in various ways when you use our website. For the purposes of this policy, ‘personal information’ means any information which identifies you as an individual, such as your name, mailing address, and e-mail address.
The information you give us
The information you provide us with voluntarily is collected and stored for the purposed of internal analytics. For example: when you enter your first and last name, e-mail address, and phone number into any of the enquiry forms or with chat agent on our website; and if you tell us where you are (ie: by allowing your mobile device to send us your location).
Information collected via technology
How we use the information we collect
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current products and to develop new ones. This allows us to: Facilitate the creation of and security of your account on our network Identify you as a user in our services Improve our services, website and how we operate our business Understand and enhance your experience using our website, products and related services Respond to your comments or questions (and for our support team to provide service) Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages Communicate with you about promotions, upcoming events and news regarding products and services offered by ALRUWAISSCRAP Link or combine it with other information we get from third parties, to help us understand your needs and provide you with better service Protect, investigate and deter against fraudulent, unauthorised or illegal activity
We may combine your information with data we collect from our vendors and use it to improve and personalise the ALRUWAISSCRAP website. If you don’t wish to receive marketing communications from us or participate in our ad-customisation programmes, simply update your communication preferences at marketingcomm@ALRUWAISSCRAPproperties.com, or follow the directions provided with the communication or advertisement.
How we protect the information we collect
The security of your privacy and the information you give us is very important to us, but we cannot ensure or warrant the security of any information you transmit to ALRUWAISSCRAP or guarantee that your information on the ALRUWAISSCRAP Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our order form or chat form, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us at legal@ALRUWAISSCRAPgroup.com.
EU privacy shield
ALRUWAISSCRAP participates in and has certified its compliance with the EU Privacy Shield Framework. ALRUWAISSCRAP is committed to subjecting all personal information received from EU member countries to the Frameworks’ applicable principles (‘Principles’).
Access and control of the information we collect
We recognise an individual’s right to control the type of personal information that is collected about them, and so our customers can view, edit, or delete their personal information at any time. ALRUWAISSCRAP retains your personal information while you are a customer and will delete it upon request. Customers may also send requests for access to their personal information by e-mailing legal@ALRUWAISSCRAPgroup.com. ALRUWAISSCRAP will respond to any request to delete a customer’s personal information. This privacy statement does not apply to the users of our customer portal or their use / information they submit that is tracked by that site. If you are a ALRUWAISSCRAP Customer Portal user, please access your personal information on that site directly. In case of a security breach In the event that personal information is compromised as a breach of security, ALRUWAISSCRAP will promptly notify its customers in compliance with applicable law.
Legal information and how to contact us